R2 Utility Is Now Available

Software Built for the Work BMI Knows Best

After years in the backflow and water industry, BMI knew there had to be a better way to manage the records, programs, properties, and day-to-day work behind the industry.

That is why BMI puts its name behind R2 Utility — a modern platform for backflow management, cross connection control, asset management, field operations, and property records.

Built for backflow testers, water providers, property managers, and the teams responsible for keeping critical records and operations organized.

First 30 Days Free  •  Month-to-Month  •  No Long-Term Contracts  •  Free Onboarding Support

We Promise This Is Different.

Not another disconnected database. Not another system built without understanding the work behind the records.

Built Around Real Work

More Than Another Software Option

R2 is designed around the relationships that already exist in your operation: the property, the location, the assembly or asset, the people responsible for it, the work that needs to happen, and the history that follows.

Instead of scattering that information across spreadsheets, folders, inboxes, paper records, and disconnected software, R2 gives teams a place to keep those records and workflows connected.

We are not interested in simply giving the industry another place to store data. The goal is to make the work surrounding that data easier to manage.

Choose Your R2

Three Subscription Options. One Connected Platform.

Choose the R2 subscription that matches how your organization works. Property, Service, and System subscriptions each support a different role while keeping the same connected approach to records, assets, people, and workflows.

Property Subscription

For property owners, property managers, facilities, HOAs, and organizations managing locations, assets, service history, and operational records.

Starting At $20/mo
  • Manage properties, locations, and assets
  • Keep service records and history connected
  • Organize contacts, files, notes, and tasks
  • Maintain backflow assembly information alongside broader property records
  • Share appropriate records with connected service providers

Service Subscription

For backflow testers and service companies managing customer locations, assemblies, digital reports, field work, technicians, and recurring service.

Starting At $25/mo
  • Manage customer locations and assemblies
  • Perform and maintain digital testing records
  • Coordinate tasks, technicians, routes, and field work
  • Track testers, gauges, certifications, notes, photos, and reports
  • Give office and field teams a shared view of the work

System Subscription

For water providers, utility systems, and program administrators overseeing cross connection programs, compliance, assemblies, notices, and system-wide records.

Starting At $150/mo
  • Manage locations, assemblies, and program records
  • Track compliance status and testing activity
  • Share testing access while keeping control of system-owned records
  • Manage notices and communication workflows
  • Use mapping, dashboards, reports, and history for program oversight
First 30 Days Free
Month-to-Month
No Long-Term Contracts
Free Onboarding Support

Cross Connection Management

Modern Tools for the Work Behind Your Program

Cross connection management is where BMI's industry experience and R2's connected approach come together. Manage assembly records, testing, compliance, testers, gauges, notices, reports, and historical activity without separating the pieces of your program across different systems.

Compliance Tracking Maintain compliance status, due-date activity, testing, and connected historical records.
Digital Test Reports Capture testing information digitally and keep submitted reports tied to the assembly.
Testers & Gauges Track tester certification and gauge information when your operation needs it.
Notices Support scheduled and triggered notices throughout your compliance program.
OneTest Give testers a focused digital testing experience using a direct link or QR-based workflow.
Connected History Keep testing, documents, notes, notices, and activity attached to the records they belong to.

Separated, but Connected

Water Systems Keep Control. Contractors Get the Access They Need.

R2 lets water systems keep ownership and control of their assembly records while securely connecting approved backflow testing companies to the testing work they are authorized to perform.

Water System

Keeps Control of the Record

The water system remains the owner of the assembly record and maintains control over the program data, compliance history, notices, and connected records.

  • Owns and controls the assembly record
  • Maintains compliance and program oversight
  • Controls which service providers receive access
  • Keeps submitted testing tied to the system record
Shared Testing Access The testing company accesses the authorized testing workflow through its own R2 account while working in the field.
Backflow Testing Company

Accesses the Work, Not the Program

The testing company can access the shared assembly and testing workflow through its own R2 account, complete the test in the field, and submit the report back to the system.

  • Uses its own R2 account in the field
  • Accesses only the testing work shared with them
  • Completes and submits digital test reports
  • Does not take ownership of the utility's record

Contractors stay separated from the utility's program while remaining connected to the work they are authorized to perform. Once the testing company submits the report, that testing activity remains connected to the system-owned assembly record and its ongoing history.

For Property Managers

Keep Property Records and Service History in One Place

R2 isn't limited to utilities and testing companies. Property owners and managers can use R2 to organize locations, assets, service records, contacts, files, tasks, and historical information across the properties they manage.

Properties & Locations Organize individual properties, facilities, and associated records.
Assets & Assemblies Keep equipment and backflow assembly information tied to the appropriate property.
Service History Maintain a connected record of tests, service, work, notes, and documentation.
Contacts Keep vendors, service providers, tenants, and relevant contacts organized.
Tasks Track work that needs attention and keep it connected to the appropriate records.
Files & Documentation Maintain reports, photos, notes, and supporting records where they are easy to find.

Digital Testing

OneTest Keeps the Tester Focused on the Test

R2's OneTest workflow gives a tester focused access to the digital test interface through a direct link or QR code without exposing the rest of the organization's R2 account. Once submitted, the testing information remains connected to the assembly record and its ongoing history.

01
Open the Test Access the focused test interface through the authorized R2 workflow.
02
Complete the Testing Information Enter test data and select or use the appropriate tester and gauge information.
03
Submit Digitally Submit the completed report through the connected testing workflow.
04
Return It to the Record The testing activity stays attached to the system-owned assembly and its history.

Keep Programs Moving

Compliance, Notices, and Workflows Stay Connected

R2 helps teams move beyond simply storing records by connecting the ongoing work that happens around those records.

Compliance

Maintain testing activity, compliance status, due dates, overdue records, and related history around the assembly record.

Automated Notices

Support calendar-based and event-triggered communication, notice stages, active notice tracking, and ready-to-print workflows.

Tasks & Field Work

Build work around locations and assets, assign activity, track progress, and maintain connected documentation throughout the workflow.

The R2 Platform

One Platform. Multiple Ways to Work.

Cross connection management is an important part of R2, but the platform is designed to support broader operational, asset, service, and property workflows as your organization grows.

GPS Mapping View connected location and asset information geographically.
Asset Management Maintain equipment, assembly, and related operational records.
Tasks & Work Orders Assign, monitor, review, and complete connected work.
Automated Notifications Support scheduled and event-driven communication.
Multi-Level Access Give team members appropriate access based on their role.
Controlled Record Sharing Connect outside parties to authorized work without giving up ownership of the underlying record.
Reports & Analytics Maintain accessible reporting and operational visibility.
Certification Management Track tester and related certification information.
Mobile & Tablet Access Use the browser-based platform from phones, tablets, and computers.
Files & Documentation Keep documents, photos, notes, and reports with the records they support.
Activity History Maintain visibility into changes and activity over time.
QR Access Connect people to appropriate digital workflows and records.

Experience R2 for Yourself

Your First 30 Days Are Free

Choose the subscription type that matches your organization, select the level that fits your capacity needs, and use your first 30 days to experience R2 with your own team.

30 Days Free Month-to-Month No Long-Term Contracts Free Onboarding

Already Have Existing Records?

R2 offers structured data import services for supported location, assembly, and contact records to help eligible organizations move existing data into the platform and start with organized records.

Questions Before You Start?

Talk With R2 or BMI

Have questions about the platform, which subscription fits your organization, or how R2 could work with your existing operation? Reach out to R2 Utility or Backflow Management Inc.

R2 Utility Product, subscriptions, onboarding, platform, and account questions. Contact R2 Utility →
Backflow Management Inc. Questions for BMI about R2, backflow, cross connection control, and the industry. Office: (503) 255-1619
bmi@bmibackflow.com

BMI Powered by R2 Utility

Experience the Platform BMI Is Putting Its Name Behind

Whether you manage properties, perform backflow testing, or oversee a cross connection program, choose the R2 subscription that matches your role and start your first 30 days free.